Analyst Location

United States



Coverage

Digital transformation strategies



Regions

North America

Sudhir Rajagopal

Research Director, Future of Customer Experience




  • SAP Sapphire 2024: Moving Clients to Bring Out the Best in Their Business

    $7,500.00  Purchase SAP Sapphire 2024: Moving Clients to Bring Out the Best in Their Business

    By: 

    • Mickey North Rizza
    • Robert Parker
    • Simon Ellis
    • Shari Lava
    • Zachary Chertok
    • Elaina Stergiades
    • Nadia Ballard
    • Sudhir Rajagopal
    • Maureen Fleming
    • Katie Evans
    This IDC Market Perspective highlights the announcements at SAP Sapphire held in Orlando, Florida, from June 3 to 5, 2024. The event was well attended, with 12,000+ onsite and another 15,000+ attending virtually. "SAP continues its quest to...

    Jun 2024 | Doc #US52377324 | Market Perspective

  • Qualtrics 2024 X4 Summit: AI as a Strategic Focus and Building a Connected, Actionable Experience Insights Layer

    $7,500.00  Purchase Qualtrics 2024 X4 Summit: AI as a Strategic Focus and Building a Connected, Actionable Experience Insights Layer

    By: 

    • Lou Reinemann
    • Sudhir Rajagopal
    This IDC Market Perspective discusses the Qualtrics 2024 X4 Summit, where the strategic focus on AI and the introduction of new product suites aimed at enhancing customer, employee, and strategic experiences was highlighted. Key AI features...

    Jun 2024 | Doc #US52319824 | Market Perspective

  • CX Path 2024: Worldwide Banner Book

    $40,000.00  Purchase CX Path 2024: Worldwide Banner Book

    By: 

    • Marci Maddox
    • Eric Newmark
    • Aly Pinder
    • Heather Hershey
    • Gerry Murray
    • Roger Beharry Lall
    • Lou Reinemann
    • Sudhir Rajagopal
    • Michelle Morgan
    • Nadia Ballard
    This IDC Pivot Table banner book provides the complete data set for IDC's CX Path 2024 program, including the 13 application categories: advertising, marketing, sales, digital commerce, CPQ, PIM/PXM, contact center and customer service, voi...

    Jun 2024 | Doc #US52319224 | Pivot Table

More results   for Analyst Research

  • Best in Future of CX Award winner spotlight

    By:

    Sudhir Rajagopal

    Products:

    Future of Customer Experience - Agenda

    Topics:

    Consumer, Marketing and sales operations, Digital transformation, Future of customer experience

    Planned for CY2024 Q2 IDC Perspective Tech Buyer

  • CX KPIs and the whole journey experience impact to business outcomes

    By:

    Sudhir Rajagopal

    Products:

    Future of Customer Experience - Agenda

    Topics:

    Consumer, Marketing and sales operations, Digital transformation, Future of customer experience

    Planned for CY2024 Q2 IDC Perspective Tech Buyer

  • FERS Survey (Sep 2023) - Customer data challenges/improvements

    By:

    Sudhir Rajagopal

    Products:

    Future of Customer Experience - Agenda

    Topics:

    Consumer, Marketing and sales operations, Digital transformation, Future of customer experience

    Planned for CY2024 Q2 IDC Survey Spotlight Tech Supplier


More results   for Planned Research