Melissa Holtz-Fremeijer
Melissa Holtz (Fremeijer) is a research manager in IDC's European Enterprise Infrastructure and Communications group and is based in Amsterdam. As one of the lead analysts for the European Enterprise Communication Services research program, she focuses on the European enterprise managed UCC and communications-platform-as-a-service (CPaaS) market. She is also responsible for IDC's managed edge and content delivery services for the European region. She is a regular speaker at client and IDC events and is frequently quoted in the press.
Before joining IDC EMEA in January 2008, Holtz worked for the IDC Asia/Pacific Telecommunications Research Group in Singapore. Her research there was mainly on IP communications, including IP telephony and IP VPN equipment and services.
Before joining IDC, Holtz worked for ABN AMRO. As a senior analyst in the bank's Treasury Operations, Wholesale Division, she had a strategic advisory role on business organizational matters and was responsible for internal IT cost control and internal service level and performance data management.
Holtz has a bachelor's degree in international service management from the Stenden University of Applied Sciences in Leeuwarden, the Netherlands.
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